AI Powered Loyalty Platform Incentive Automation Platform Points Program Rewards Program Partner Portal CX Platform Gamification Platform Customer Engagement Platform

AI ✨ Powered Loyalty Management On Salesforce

Enhance customer engagement by rewarding purchases and gamifying experiences to foster loyalty and drive exceptional results!


APEX LOYALTY - SALESFORCE APP

Capterra
5/5
appexchange logo
4.83/5
G2 Logo
4.6/5

Discover the Power of Apex Loyalty

Achieve more than 20% growth with personalized incentives

Designing and implementing personalized business goals for customers and employees is a powerful way to foster engagement, improve performance, and drive measurable commercial growth.

Recognition of accomplishments creates a sense of value and belonging, further inspiring loyalty and fostering a high-performance culture. This strategic personalization ensures that every interaction contributes to a stronger, more profitable relationship between the brand and its stakeholders.

Engagement Beyond Business Transactions

Recognize and reward meaningful non-transactional activities to create deeper emotional connections, strengthen customer loyalty, and boost engagement across your community of customers and employees. 

By incentivizing actions beyond purchases, you can create a holistic engagement strategy that drives long-term relationships and inspires advocacy.

Loyalty Points Apex
Apex Loyalty Built-In Rewards Catalog

Hassle-Free Reward Redemption Process

Experience seamless reward redemption with our built-in rewards catalog, offering an extensive selection of digital vouchers from popular global brands.

By simplifying the reward journey, we help you deliver a world-class loyalty experience that resonates with diverse audiences and strengthens engagement across your program.

API-First, Headless Loyalty Solution on Salesforce

Elevate your customer engagement strategy with our robust, API-first loyalty and gamification solution built on Salesforce to deliver unmatched integration and performance.

Designed for flexibility and scalability, our headless platform empowers you to craft and deploy personalized loyalty experiences across your existing customer touch points effortlessly. 

Transform your loyalty program into a dynamic, customer-centric ecosystem that drives satisfaction, retention, and measurable growth.

Apex Loyalty Headless Loyalty Solution - API Driven

Salesforce Facts

Below are useful information about Salesforce implementation

Salesforce Installation

Apex Loyalty is architected entirely on Salesforce custom objects, minimizing any risk of conflicts with your existing Salesforce configuration. This approach allows for smooth integration and customization without disrupting your current workflows or data model.

Implementation Time

The implementation timeline for our solution averages 4–8 weeks, depending on the complexity of the required loyalty and gamification mechanics, as well as the integration scope with Salesforce standard objects such as Contacts, Accounts, Sales, and Products (and external systems).

Salesforce Resources

Our app is designed to work with Salesforce Enterprise or Unlimited Editions (Sales, Service, or Platform), utilizing "daily API" calls to integrate with our custom user-facing front end layer, built with React.It utilizes Salesforce's data storage capabilities to securely manage and store all loyalty-related data, ensuring optimal performance and compliance with Salesforce architecture standards.

Licencing & Cost

Apex Loyalty is a Salesforce ISV Partner, offering a standalone licensing model based on the number of users accessing the app. This approach ensures flexibility and scalability for our customers. For detailed pricing information and licensing options, please refer to the pricing section below.

Have technical questions about Salesforce implementation?

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Core Platform Capabilities

Apex offers an AI-powered engagement-driven loyalty & gamification platform built on Salesforce with the below general capabilities

AI Powered Loyalty Platform ✨

AI powered assistant & segmentation tools to help you design & manage the program with ease

Omni Channel Program

• iOS Mobile App
• Android Mobile App
• Responsive Web App

Custom UI/UX Design

• Ready Templates
• Custom UI/UX Design Implementation

Multi Lang./Country

• Multi Lingual
• Multi Country on a single Salesforce Org

Loyalty & Gamification Mechanics

Points Engine

Create points-based loyalty programs to reward customers/employees for their purchases or behaviors.

Tiers & Badges

Tiers & Badges are used to leveling up or demoting members automatically based on custom criteria.

Gamification

Gamify any online and offline activity or event. App downloads, registrations, interactive quizzes, videos, leaderboards, product reviews, referrals & more.

Incentive Automation

Personalized business goals for customers and employees is a powerful way to improve performance, & drive measurable commercial growth.

✨AI Personalization

Harness AI-driven segmentation and look-alike audience capabilities to create hyper-personalized experiences that engage and resonate with your customers.

Promotion Engine

Deliver targeted promotions and campaigns tailored to individual customer preferences or specific segments, creating personalized experiences that drive engagement, loyalty & conversions.

Content Engine (CMS)

Deliver tailored experiences by offering personalized banners, videos, surveys, games, and other dynamic content across different customer segments, driving program success.

Custom Mechanics

Design custom activities tailored to your business needs, enabling you to gamify customer interactions & reward engagement in a way that aligns with your brand and objectives.

Meet KPI-Driven Loyalty
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Million Apex Members

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incremental sales generated by Apex incentive automation tool

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Increase in customer retention

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Million Rewards & Experiences Delivered

Source: Total customer universe statistics

We appreciated the expertise the Apex Loyalty team brought to the table. The implementation team were experts in their field and asked lots of questions during the discovery process. They also were incredibly flexible in putting together custom code for a complex implementation. Additionally, they met with our team regularly during somewhat crazy hours for this implementation.Love that the product is in Salesforce so that our teams can access the product without logging into another application. Additionally, can use my existing team to support development + reporting requests made by the business.

Laura Nash / HydraFacial
Head of Salesforce
Pepsico B2B Program

"Apex is a great suite of B2B solutions backed by a highly experienced team of professionals.They unleashed a state-of-the-art digital customer portal, transforming the way we engage with trade.From loyalty points to brand news, purchase monitoring and more – it’s got it all!”

PepsiCo
One Billion Smiles Awards Jury
BAT Logo Circle

"We developed a great partnership with APEX during Turkey, Azerbaijan and Egypt eCommerce projects.Their dedication to our demands was crucial to complete in time and in budget. We appreciate their delivery quality."

Candan Ildeniz / BAT
Marketing Technology Manager

Apex Loyalty Pricing


Pricing structure includes a "one-time setup fee" for installation & data mapping/integrations and a "recurring monthly licensing fee", determined by the number of program members and the specific features required.

Our “Basic” Plan covers up to 5,000 members, starting at $4,900 USD/company/month.

For custom requirements & enterprise inquiries, please contact us to find out the best pricing that best fits your needs.

    See how APEX can work for you.​

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    Salesforce Integration

    Apex Loyalty is built on trusted & scalable Salesforce cloud.
    Whether you have Salesforce in your tech stack or not, Apex can be quickly implemented as a turn-key solution.

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